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Compliance/Quality Improvement

Welcome to the Quality Improvement/Compliance area of the CRVI website! You can find some of the resources provided below. Just click on the category of documents that you’re looking for and download any of the resources available. Please don’t hesitate to contact us with any questions you might have!

Lisa Getman
Chief Quality and Compliance Officer 
(845) 695-6004

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Compliance Resources

Contact Information

Report Abuse & Neglect
24/7 Statewide Toll Free Hotline
Call: 1-855-373-2122
TTY: 1-855-373-2123

Confidential Anonymous Hotline
(845) 467-6190
The compliance hotline provides a means for raising compliance concerns to the Chief Quality and Compliance Officer confidentially. The hotline number is directed to an answering service 24 hours a day, 7 days a week.

Information & Referral
Call 1-800-624-4143
TTY : Dial 7-1-1 for the NYS Relay
and give the operator
8:30am – 4:30pm