Welcome to the Quality Improvement/Compliance area of the CRVI website! You can find some of the resources provided below. Just click on the category of documents that you’re looking for and download any of the resources available. Please don’t hesitate to contact us with any questions you might have!
Acting Chief Quality and Compliance Officer
Do you have a concern that you wish to voice?
Information and Documentation
- Acknowledgement of Receipt
- CRVI Daily Service Documentation Note
- CRVI Notice of Privacy Practices 2.19.2016
- Code of Ethics
- Compliance Hotline Flyer
- Compliance Issue Report Form
- Conflict of Interest Disclosure
- Crystal Run Village Inc Corporate Compliance Plan (Revised November 8 2016)
- Grievance Form
- Justice Center Reporting and Investigations for Indiv and Fam March 2 2015
24/7 Statewide Toll Free Hotline
Confidential Anonymous Hotline
The compliance hotline provides a means for raising compliance concerns to the Chief Quality and Compliance Officer confidentially. The hotline number is directed to an answering service 24 hours a day, 7 days a week.
Information & Referral
TTY : Dial 7-1-1 for the NYS Relay
and give the operator
8:30am – 4:30pm