Looking for a Medicaid Service Coordinator (MSC)? Thinking of transferring from your current MSC provider to another?
The CRVI Service Coordination Department provides case management to people of all ages. A trained Medicaid Service Coordinator (MSC) can help plan and broker services that are often difficult to access due to fragmented service delivery systems.
If you need the advocacy of an MSC, you can learn more about the benefits of the program by calling Michelle Cestaro, MSC Supervisor, at 695-2592.
People eligible for services must be at least three years old with a developmental disability, and meet stipulated levels of care requirements. The service provides not only a system of supports, but benefits the individuals and their families by providing them with the opportunity to make informed choices, resulting in a flexible, personalized plan of care that adjusts with an individual’s age and life changes.
The program’s goals emphasize, self-determination and choice, empowerment and freedom, integration and productivity through community inclusion.
Medicaid Service Coordination
MSC offers case management services to coordinate, plan and facilitate services that are often difficult to access due to fragmented service delivery systems. MSC activities are carried out by an identified and trained service coordinator to assist an individual in gaining access to desired services and needed supports.
CRVI has come to understand that it is often the relationship that a person and their family develop with a service coordinator that influences the quality of the resources a family receives and the usefulness of the supports they are provided with. CRVI provides the opportunity to develop the service coordinator partnership, essential for creating and maintaining a personalized plan designed specifically to the individual.
Service Coordinators work to:
- Access community services
- Make current services stronger
- Avoid duplication of services
- Develop resources when needed
- Coordinate multiple providers ensuing services are provided as needed
- Educate families on what they can expect from state and community agencies
MSC is a flexible system designed to grow and develop with the individual. People receiving MSC have the right to elect the MSC provider of their choice, change their MSC service provider or service coordinator at anytime, and direct changes to individualized service plans.
Medicaid Service Coordination Eligibility
- A person must have a documented diagnosis of a developmental disability
- Be at least three years of age
- Be enrolled in Medicaid
- A person must demonstrate a need for ongoing and comprehensive, rather than incidental, service coordination
- A person, or an individual authorized to give consent on behalf of the person, must choose to receive MSC
- A person must not permanently live in an Intermediate Care Facility, Developmental Center, Psychiatric Hospital, Small Residential Unit, Hospital or Nursing Home, or any other Medicaid funded setting that provides service coordination.
The Medicaid Service Coordination Department at CRVI can help you determine a family member’s eligibility.
Please call (845) 692-4444 or click here to contact The Medicaid Service Coordination Group. Medicaid Service Coordination is available in Rockland, Sullivan and Orange Counties for people from age 3.
Home and Community Based Services Waiver (HCBS)
Services and Supports Funded by the Medicaid Waiver Include:
- Residential Habilitation
- Day Habilitation
- Prevocational services
- Supported employment
- Community Habilitation
- Respite services
- Environmental modifications
- Adaptive equipment
- Plan of Care support services
- Family education and training
- Consolidated support and services
Previously known as In-Home Residential Habilitation, and restricted to start and end in the home, community habilitation can now begin and end in the community to maximize independence for the participating individuals. Eligibility through the New York State Office for People with Developmental Disabilities is required. Community Habilitation is a Home and Community Based Waiver Service (HCBS). To participate the individual must be registered to receive Medicaid.
Community Habilitation is a functional approach to the delivery of services. A trained staff person works one-on-one to assist the individual in learning, maintaining or improving the skills necessary for participating in everyday life activities. The services are responsive to the person’s interest. Service plan goals evolve with the individual’s changing needs. For more information about Community Habilitation please call (845) 692-4444 or click here to contact to contact us.
In-Home Respite Service
For more information about In-Home Respite Services please call (845) 692-4444 or click here to contact us.